Zendesk
Zendesk
Customer Service
Zendesk Website
Request Integration

Key Benefits

Use Onclusive Social to identify negative mentions on Twitter, then turn them into Zendesk tickets for immediate treatment. Combining the social listening and analysis powers of Onclusive Social with the customer satisfaction capabilities of Zendesk will help improve customer service, creating happier customers and a boosted brand image.

Data Flow

This shows how information will flow between Onclusive Social and Zendesk.
Mentions
Output
Tickets
Onclusive Social mentions will be pushed to Zendesk as tickets.

    Categories

Requirements

You must have a subscription to Zendesk to import Onclusive Social Data.

This connector is available for the Onclusive Social Listening module.