Zendesk
Zendesk
Customer Service

Key Benefits

Use Digimind to identify negative mentions on Twitter, then turn them into Zendesk tickets for immediate treatment. Combining the social listening and analysis powers of Digimind with the customer satisfaction capabilities of Zendesk will help improve customer service, creating happier customers and a boosted brand image.

Data Flow

This shows how information will flow between Digimind and Zendesk.
Mentions
Output
Tickets
Digimind mentions will be pushed to Zendesk as tickets.

    Categories

Requirements

You must have a subscription to Zendesk to import Digimind Data.

This connector is available for the Digimind Social Listening module.

Digimind Marketplace

Digimind integrates with your daily business applications

Digimind Marketplace

Digimind integrates with your daily business applications

Discover how Digimind's Marketplace, a powerful application ecosystem, will change the way your organization manages Market Intelligence projects.