Use Digimind to identify negative mentions on Twitter, then turn them into Zendesk tickets for immediate treatment. Combining the social listening and analysis powers of Digimind with the customer satisfaction capabilities of Zendesk will help improve customer service, creating happier customers and a boosted brand image.
Data Flow
This shows how information will flow between Digimind and Zendesk.
Mentions
Tickets
Digimind mentions will be pushed to Zendesk as tickets.
Categories
Customer Service
Digimind Social
Output
Requirements
You must have a subscription to Zendesk to import Digimind Data.
This connector is available for the Digimind Social Listening module.
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