Use Digimind to identify dissatisfied customers on Twitter. Optimize workflow by pushing the details directly to Salesforce, where a “case” will be automatically created, improving efficiency for sales and customer service teams.
Data Flow
This shows how information will flow between Digimind and Salesforce.
Input
Output
Digimind mentions are pushed to Salesforce as cases.
Categories
CRM
Digimind Social
Output
Requirements
Available only to customers with a subscription to Salesforce Cases.
This connector is available for the Digimind Social Listening module.
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